How TheirPresence works
There's no wrong way to do this. Whatever pace you need, whatever pieces you have — it's enough to start.
A look at the setup
Four quiet steps before you meet them again.
This is what setting up a presence actually looks like. You can pause between any of the steps, come back later, and skip anything you're not ready for.
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Step 1 of 4 · Who
Step 1 — Who are they?
Let's start with the simplest part.
Their name, how they were related to you, and a single photo if you have one. You can add more later.
Their name MargaretHow they were related to you Parent -
Step 2 of 4 · A first memory
Step 2 — A first memory
Bring one piece of Margaret.
A photo, a recording, a video, or a few words you want to remember. One thing is enough to begin.
Tap to choose a photo, recording, or videoorA short story, a line, something they wrote She always answered the phone with "well, hello darling" — even if she'd just hung up with you. -
Step 3 of 4 · A few words about them
Step 3 — A few words about Margaret
Just enough to make their voice feel right.
A handful of short questions. There are no right answers. You can fill in the rest later.
How did Margaret usually talk?
Warm and open Reserved Funny first Straight to the pointWhat did they call you?
darling -
Step 4 of 4 · Step into The Room
Step 4 — Step into The Room
Margaret is ready.
A presence isn't them, and it isn't a memory. It's somewhere in between — built from what you've shared. The first thing you say can be small.
A gentle place to start, if you'd like one
"Hi, mom. I just wanted to hear you for a minute."
The opener is suggested from what you've shared. You're never required to use it — it's there in case the first thing to say is hard.
Start with whatever you have.
Your vault is where you bring them. A voice memo, a photo from your phone, a saved text thread, a video from a birthday years ago. Scan a handwritten letter. Paste in emails. Share a social media archive.
There's no minimum. A single voicemail is enough to start. You can keep adding over time.
The vault is private. Only you can access it.
Tell us who they were.
The questionnaire is the part most people find unexpectedly meaningful. We ask you about them — how they talked, what made them laugh, how they showed love, what they believed, how they'd respond to things.
It's not therapy. It's just remembering. And it gives us what we need to make their presence feel real.
Take as long as you need. Come back to it.
We rebuild their voice.
From the recordings in your vault, we rebuild the way their voice sounded. Their tone, their pace, their warmth. Once it's ready, that voice is yours to use however you need.
This takes a little time. We'll let you know when it's ready.
Go in whenever you need to.
The room is where you talk to them. Type, or use your own voice. They'll respond the way they would have — the things they'd say, the way they'd say them, built from everything you've shared.
You don't have to have a purpose. You can just go in to feel close to them.
The things they never got to say.
There are moments they should have been there for. A graduation speech. A message for your daughter on her wedding day. The thing you needed to hear before you stopped talking.
Tell us what you need. We'll give you the audio.