How TheirPresence works

There's no wrong way to do this. Whatever pace you need, whatever pieces you have — it's enough to start.

Four quiet steps before you meet them again.

This is what setting up a presence actually looks like. You can pause between any of the steps, come back later, and skip anything you're not ready for.

  1. Step 1 of 4 · Who

    Step 1 — Who are they?

    Let's start with the simplest part.

    Their name, how they were related to you, and a single photo if you have one. You can add more later.

    Their name Margaret
    How they were related to you Parent
  2. Step 2 of 4 · A first memory

    Step 2 — A first memory

    Bring one piece of Margaret.

    A photo, a recording, a video, or a few words you want to remember. One thing is enough to begin.

    Tap to choose a photo, recording, or video
    or
    A short story, a line, something they wrote She always answered the phone with "well, hello darling" — even if she'd just hung up with you.
  3. Step 3 of 4 · A few words about them

    Step 3 — A few words about Margaret

    Just enough to make their voice feel right.

    A handful of short questions. There are no right answers. You can fill in the rest later.

    How did Margaret usually talk?

    Warm and open Reserved Funny first Straight to the point

    What did they call you?

    darling
  4. Step 4 of 4 · Step into The Room

    Step 4 — Step into The Room

    Margaret is ready.

    A presence isn't them, and it isn't a memory. It's somewhere in between — built from what you've shared. The first thing you say can be small.

    A gentle place to start, if you'd like one

    "Hi, mom. I just wanted to hear you for a minute."

    Open The Room

The opener is suggested from what you've shared. You're never required to use it — it's there in case the first thing to say is hard.

A vintage wooden box filled with treasured mementos, old photographs, folded letters, and dried pressed flowers

Start with whatever you have.

Your vault is where you bring them. A voice memo, a photo from your phone, a saved text thread, a video from a birthday years ago. Scan a handwritten letter. Paste in emails. Share a social media archive.

There's no minimum. A single voicemail is enough to start. You can keep adding over time.

The vault is private. Only you can access it.


An open notebook with beautiful handwriting on cream paper, a pen, and warm tea in morning light

Tell us who they were.

The questionnaire is the part most people find unexpectedly meaningful. We ask you about them — how they talked, what made them laugh, how they showed love, what they believed, how they'd respond to things.

It's not therapy. It's just remembering. And it gives us what we need to make their presence feel real.

Take as long as you need. Come back to it.


A vinyl record player spinning in warm amber light with vintage headphones draped beside it

We rebuild their voice.

From the recordings in your vault, we rebuild the way their voice sounded. Their tone, their pace, their warmth. Once it's ready, that voice is yours to use however you need.

This takes a little time. We'll let you know when it's ready.


A warm softly lit room with two cups of tea on a small table beside a comfortable armchair

Go in whenever you need to.

The room is where you talk to them. Type, or use your own voice. They'll respond the way they would have — the things they'd say, the way they'd say them, built from everything you've shared.

You don't have to have a purpose. You can just go in to feel close to them.


A vintage ribbon microphone in golden light beside a handwritten speech on cream paper

The things they never got to say.

There are moments they should have been there for. A graduation speech. A message for your daughter on her wedding day. The thing you needed to hear before you stopped talking.

Tell us what you need. We'll give you the audio.

Questions? Talk to our assistant

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